CURRENT PROMOTIONS For a limited time, get a $25 Gift Card for every $250 purchase. For Example, spend $500 and get a $50 gift certificate to use on our next order. Promotion is good through December 1st.
PAYMENT We gladly accept all major credit cards, PayPal, checks and money orders.
DELIVERY TIMES Most custom orders will ship 10-14 business days after your order is received unless stated otherwise. During holidays and busy peak times, custom orders may take 4-6 weeks to ship. Currently, the turnaround time is 4-6 weeks on our Pettiskirts, Pettidresses, Tutus, and Tutu Dresses. If a rush order is needed, please contact us first and note we charge a fee to rush an order.
SHIPPING DISCOUNT CODES (discount codes cannot be combined with other discount codes) 10% off purchases over $49 - Redeem code MILANA10 at checkout. 20% off purchases over $99 - Redeem code MILANA20 at checkout.. 25% off purchases over $149 - Redeem code MILANA25 at checkout. FREE SHIPPING on purchases over $199 Additional charges may apply to international and freight orders.
ORDER TRACKING You may log in at any time and check the status of your account.
RETURNS & EXCHANGES -We reserve the right to cancel any order that has been discontinued, incurred an unusually long back order time, or was advertised for the wrong price. -We use several designers and your purchase may come in different shipments. -PLEASE NOTE, We are unable to accept returns/exchanges or cancellations on personalized, custom made or monogrammed items. PLEASE take into consideration that the product is designed to meet your specifications and that ALL SALES ARE FINAL. This includes all of our tutus, tutu dresses, pettiskirts, and pettidresses. -All NON-PERSONALIZED items can be returned or exchanged for store credit only at our discretion.
PRIVACY GUARANTEE To ensure your privacy, we only use your personal info for the purpose of filling your orders and offering specials. WE WILL NEVER SELL OR TRADE YOUR PERSONAL INFORMATION TO A THIRD PARTY
CONTACT US If you have any questions regarding any merchandise, or would like to give us feedback regarding your shopping experience, or suggestions of items you’d like us to carry, please contact us
